Site news

New for Spring 2020 - DoLS Awareness and NHS Complaints Training

New for Spring 2020 - DoLS Awareness and NHS Complaints Training

by Ruth Stanforth -
Number of replies: 0

New for Spring 2020, we have carefully crafted some courses to help learners understand topics relevant to the Health and Social Care sector. 

Our compact DoLS Awareness course is designed to outline the Deprivation of Liberty Safeguards (DoLS) framework and explain the various professional roles attached to DoLS. For those familiar with the Mental Capacity Act, it is a useful refresher around the obligations imposed by DoLS. Independent Advocates will also benefit from this course if they intend to work as a paid Relevant Person’s Representative or IMCA.

For those wanting to raise an NHS Complaint or develop a new independent advocacy skill, we have created an NHS Complaints training course. This course is based on the collective expertise of several NHS Complaints advocates and our advocacy trainers. It explains how to raise an NHS Complaint, and navigate the NHS Complaints procedure. It also outlines the role of the Independent NHS Complaints Advocate and how you might use this information to self-advocate during the complaints process.